"To seek a challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements."
An experienced professional with a versatile career spanning IT technical support, professional medical interpretation, web development, creative design, and entrepreneurial leadership. Founder & CEO of Serene Sikkim — a travel and photography platform showcasing the beauty of Sikkim since 2007. Currently serving as a certified medical interpreter (Nepali ↔ English) with multiple leading global language service providers. Former Adjunct Professor at Medhavi Skills University with expertise in instructional design and knowledge transfer.
Provides professional Nepali–English interpretation across medical, legal, and community settings, ensuring accurate and culturally appropriate communication for clients in diverse environments.
Delivers real-time over-the-phone and video interpretation for healthcare providers, legal teams, and businesses requiring Nepali language support with strict accuracy and confidentiality standards.
On-demand video remote interpreter facilitating immediate communication for healthcare providers and patients with limited English proficiency, handling urgent and sensitive interactions.
Provided professional Nepali–English medical interpretation, supporting healthcare professionals with accurate language facilitation for diverse patient care settings.
Provided accurate interpretation of critical medical information directly to physicians and healthcare providers, enabling communication with patients who could not speak or understand English.
Seamlessly interpreted between Nepali and English across varied medical situations, bridging communication between Nepali-speaking individuals and English-speaking healthcare providers.
Diagnosed and resolved software and hardware issues for end users globally. Provided L1–L2 support for laptops, desktops, and peripherals including network configuration. Escalated complex cases to L3 engineers and conducted thorough issue research. Also served as Resolution Specialist, focusing on problem resolution and customer satisfaction.
Contributed to data analysis, technical assessment, and systems review within the enterprise IT environment, developing strong analytical and technical evaluation capabilities.
Founded and operates a comprehensive travel platform celebrating Sikkim through travel stories, photography, and local insights. Provides travel guides, adventure listings, and accommodation recommendations for diverse travellers. Handles all aspects of web development, content creation, photography, and digital marketing.
Contributed to instructional design and knowledge transfer, sharing expertise in computer science and IT with university students. Helped design course material and practical learning experiences.
Assembled and delivered computers and peripheral devices. Diagnosed and resolved hardware and software issues for end users across the local community.
| Semester | Theory % | Practical % | Total % |
|---|---|---|---|
| Semester I | 51% | 64.5% | 54.85% |
| Semester II | 52.75% | 65.5% | 59.12% |
| Semester III | 55.33% | 61% | 57.6% |
| Semester IV | 65.25% | 72.2% | 69.11% |
| Semester V | 54% | 80.75% | 65.88% |
| Semester VI | — | 78% | 78% |
I hereby declare that the above information provided by me is correct to the best of my knowledge.